Introducing the mobile companion to the Universal Postal Union's i-Care web application. This app provides call center agents around the world with an easy-to-use, on-the-go solution to stay informed and manage their postal operations efficiently. With the app, you can access real-time statistics and view workflows, notifications and broadcasts, so you take swift action for high-quality customer service. Additionally, you can scan barcodes or QR codes on packages to instantly retrieve detailed tracking information - a faster alternative to manual S10 number input on the web app.