Welcome to Puerto Rico Ferry! All ticket transfers must be made at least one (1) hour prior to the scheduled departure time. Tickets may only be transferred two (2) times. Tickets that are not transferred in accordance with the new transfer policy will not be refunded. Arrival of passengers: 1 hour before departure. The boarding process closes 10 minutes before departure. For more information about passengers and our policy and procedures, visit us at https://www.puertoricoferry.com/. All ticket sales are FINAL, no refunds are allowed.